Terms

Shipping:
All orders will be shipped via French postal service. The freight cost are calculated from the total weight of your order according to the tariff gate of post office. All parcels are shipped 1 or 2 working days after we received your order. We will contact you as soon as possible by email if there is any problem (wrong adress, missing stuff...).

Payment:
At the moment we accept credit card through paypal. Paypal is the most modern and safest transfer mode system at our disposal. Please always state your telefon-number, if possible an email address too, so we can contact you if there are any questions.

For Orders per email please use the following email address: enzocox@orange.fr

We speak French and English (at writing).

Prices :
If there are changes in prices, the price from your order day is valid, except the price will be more favourable, you will get the cheaper one.

Complaints and Exchange :
Complaints must report latest 14 days after getting the stuff per email, telefon or in written form. On all returns, please declare the reason. All returns must be authorized, so please contact us. Only stuff in original condition will be accept. You will be refund through paypal.

Exchanges are possible up on 14 days after getting the stuff per email, telefon or in written form. All returns must be authorized, so please contact us. Only stuff in original condition will be accept. If there is a valuable difference between the exchanged stuff, we would refund you the difference through paypal but the freight cost for the first dispatch, for the return and for the second dispatch stay payable by the customer.

We are always working for optimize terms for our customers. If you have any questions, please do not hesitate to contact us per email or phone at +33 6 79 84 20 87! (email is better)